Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates
We offer FREE SHIPPING worldwide on all orders.
Delivery Time
- Domestic : 7-10 business days
- International: 7-14 business days
Please note that delivery times are estimates and may vary depending on your location and customs processing for international orders.
Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package's progress.
Lost or Damaged Packages
If your package arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or issue a full refund.
If your package is lost in transit and does not arrive within the expected delivery timeframe, please contact us and we will issue a full refund.
International Shipping
For international orders, please note that you may be subject to import duties and taxes, which are levied once the package reaches your country. These charges are the responsibility of the recipient and vary by country.
Contact Us
If you have any questions about shipping, please contact us at packlyus@gmail.com.