Refund policy

REFUND POLICY

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be in perfect condition with original packaging intact.

Refund Process

Once we receive and inspect your returned item, we will process your refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account.

Return Shipping

Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

How to Initiate a Return

To start a return, please contact us at packlyus@gmail.com with your order number and reason for return. We will provide you with return instructions.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

Questions

If you have any questions about our refund policy, please contact us at packlyus@gmail.com.

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